Boards of directors play a crucial role in holding non-profit agencies accountable for their fiduciary duties and strategic direction. They are a group of individuals who gather with diverse backgrounds and experiences to make decisions about the direction that an agency takes. Unfortunately, not every board functions smoothly. This is largely due to a lack of planning, communication and training.
If a particular member’s behavior causes a significant amount of friction in the Board there is a good an appropriate time to address the issue. If the director is divisively, abusive or overbearing, their behavior can have a significant impact on the organization and its mission.
Direct intervention is the first step to dealing with difficult board members. The chair of the board should sit down with the person and explain that their behavior isn’t acceptable and needs to change. Remind the individual that they were selected for the board based on their experience and skills and that it is for everyone’s benefit to work effectively.
The next step is gathering facts and documentation of the board member’s behavior that is causing the issue. Often times, a code of conduct is a useful way to keep problematic behaviors from occurring because it spells out clear expectations for how board members should behave.
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https://theboardmeeting.blog/dealing-with-board-director-misconduct